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Accessibility Statement

The Manhattan at Times Square Hotel (sometimes hereinafter referred to as “Hotel”, “we”, “us”, or “our”) is dedicated to providing exceptional service to guests of all abilities. We strive to provide online content that provides an excellent user experience for visitors of all abilities, using any type of assistive technology to access the website.

We base our website accessibility standards on the Web Content Accessibility Guidelines 2.1, level A + AA success criteria. In addition, we actively work to maintain, assess and improve the usability and accessibility of our website through training of our personnel, engagement of experts and regular testing of our digital accessibility.

We welcome feedback

If you experience any difficulty accessing or navigating our websites or have any accessibility-related questions or comments, we are listening. Please contact us at reservations@mtshotel.com or call 855-513-4394 with a description of the issue you encountered and your contact information. Your experience matters to us.

The Manhattan at Times Square Hotel website may contain material from social media sites such as Facebook and Youtube, which are used to share additional content about our property, facilities and services. These third-party sites may have accessibility issues that are beyond our control. We invite you to review further public accessibility information directly from Facebook, Youtube, Twitter and Instagram.

Accessible Features and Amenities

The Manhattan at Times Square Hotel is ADA compliant in accordance with the construction statutes of the ADA (Department of Justice ADA Title III Regulation 28 CFR Part 36, 1991). We welcome guests of all abilities. Our property descriptions aim to allow any visitor to make an informed decision on whether the hotel is an appropriate choice for their needs.

Property features

 


Accessible public entrance
Entrance doorway to the hotel provides at least 36 inches of clear width
Pathway width: At least 60 inches of clear width
Wheelchair maneuvering clearance: 105 inches
Distance from parking to hotel lobby: 15 feet 

Accessible emergency exit

Accessible route from the public entrance to the registration area
Distance: 35 feet
Pathway width: 72 inches
Wheelchair maneuvering clearance: 108 inches

Accessible route to elevator
Distance to elevators from entrance: 35 feet
Pathway width: 108 inches
Distance to elevators from registration desk: 18 feet
Pathway width: 105 inches

Accessible elevators
Elevators measurements: Width 79 inches, length 60 inches, height 90 inches
Width of the elevator doors: 42 inches
Wheelchair maneuvering clearance: 79 inches

Accessible route from parking area to the main entrance
Distance to hotel entrance: 15 feet
Distance to front desk:  90 feet
Pathway width: 72 inches
Pathway inclination degree: 0 degrees 
Wheelchair maneuvering clearance: 72 inches

Accessible parking (valet only)
Distance to front desk: 35 feet
Pathway width: 36 inches
Pathway inclination degree: 0 degrees 
Wheelchair maneuvering clearance: 72 inches

Registration Desk
Desk height: 46 inches
It has an accessible surface for guests who use wheelchairs.  
Guests who are unable to use the registration desk will be personally attended by staff 
Desk width: 9 feet 
Wheelchair maneuvering clearance: 72 inches

Accessible concierge desk
Desk height: 36 inches
Desk width: 44 inches
Wheelchair maneuvering clearance: 60 inches

Accessible public restrooms 
Door width: 36 inches
Toilet height: 18 inches
Toilet has grab bars 
Stall size: 63 inches wide and 60 inches in length 
Stall maneuvering clearance: 63 inches 
Sink height: 34 inches with clearance and drain lines are covered with PVC covers
Height of the mirror: 40 inches from the floor and 44 inches in height 
Lavatory controls are accessible 
Wheelchair maneuvering clearance: 60 inches

Lobby Business Center
Distance to public entrance: 35 feet from hotel entrance
Pathway width: 60 inches of clear width
Distance to elevators: 25 feet
Distance to bathrooms: Public restrooms are across the lobby 
Computer desk height: 42 inches with knee and toe clearance 
Computer desk width: 72 inches

Water dispensers are located on every floor and are 30 inches from floor

Strobe alarms are located in every accessible room and in public spaces

TTY for guest use.

Visual (strobe light) alarms. 

Guest room televisions have closed captioning or closed captioning decoders are provided.

Braille signage throughout.  

Accessible exercise facilities, and accessible route to exercise facilities from the public entrance and accessible rooms.  

Service animals are welcome at the Manhattan at Times Square Hotel.    

Accessible guest rooms

ADA Standard King with Tub
Room size: Approximately 337 square feet
Type of key lock on guest room door: Electronic card key lock
Visual (strobe light) alarms 
Braille signage available in guest elevators and in front of guest room door 
Door width: 36 inches 
Bed type: One king bed  
Bed size: 60 inches in width and 80 inches in length 
Bed height: 25 inches 
Wheelchair maneuvering clearance: 60 inches
Bed has 48-60 inches clearance on each side 
Desk height and width (in inches): 32 inches in height and 57 inches in width with knee and toe clearance
Kits available including TTY, flash phone, alarm clock bed shaker, 10B receiver/amplifier, and visual door signaler.

Bathroom features 
Door width: 36 inches 
Height of toilet: Between 17 and 19 inches above the floor 
Toilet has grab bars
Sink provides knee clearance of at least 32 inches in height and 30 inches in width and has PVC covers on pipes
Height of the mirror: 34 inches off the floor
Lavatory controls are accessible
Wheelchair maneuvering clearance: 60 inches 
Accessible bathing feature: Accessible tub with grab bars and detachable hand-held spray unit  
ADA Standard King with Roll-in Shower 
Room size: Approximately 337 square feet
Type of key lock on guest room door: Electronic card key lock
Visual (strobe light) alarms 
Braille signage available in guest elevators and in front of guest room door 
Door width: 36 inches 
Bed type: One king bed  
Bed size: 60 inches in width and 80 inches in length 
Bed height: 25 inches 
Wheelchair maneuvering clearance: 60 inches
Bed has 48-60 inches clearance on each side 
Desk height and width (in inches): 32 inches in height and 57 inches in width with knee and toe clearance
Kits available including TTY, flash phone, alarm clock bed shaker, 10B receiver/amplifier, and visual door signaler.

Bathroom features 
Door width: 36 inches 
Height of toilet: Between 17 and 19 inches above the floor 
Toilet has grab bars
Sink provides knee clearance of at least 32 inches in height and 30 inches in width and has PVC covers on pipes
Height of the mirror: 34 inches off the floor
Lavatory controls are accessible
Wheelchair maneuvering clearance: 60 inches 
Accessible bathing feature: Roll-in shower with permanent foldable shower seat, grab bars and detachable hand-held spray unit  

ADA Standard Two Doubles with Roll-in Shower 
Room size: Approximately 337 square feet
Type of key lock on guest room door: Electronic card key lock
Visual (strobe light) alarms 
Braille signage available in guest elevators and in front of guest room door 
Door width: 36 inches 
Bed type: Two double beds  
Bed size: 50 inches in width and 76 inches in length 
Bed height: 25 inches 
Wheelchair maneuvering clearance: 60 inches
Clearance between beds: Approximately 48 inches
Desk height and width (in inches): 32 inches in height and 57 inches in width with knee and toe clearance
Kits available including TTY, flash phone, alarm clock bed shaker, 10B receiver/amplifier, and visual door signaler.

Bathroom features 
Door width: 36 inches 
Height of toilet: Between 17 and 19 inches above the floor 
Toilet has grab bars
Sink provides knee clearance of at least 32 inches in height and 30 inches in width and has PVC covers on pipes
Height of the mirror: 34 inches off the floor
Lavatory controls are accessible
Wheelchair maneuvering clearance: 60 inches 
Accessible bathing feature: Roll-in shower with permanent foldable shower seat, grab bars and detachable hand-held spray unit  

ADA One Bedroom King Suite with Roll-in Shower 
Room size: Approximately 337 square feet
Type of key lock on guest room door: Electronic card key lock
Visual (strobe light) alarms 
Braille signage available in guest elevators and in front of guest room door 
Door width: 36 inches 
Bed type: One king bed  
Bed size: 60 inches in width and 80 inches in length 
Bed height: 25 inches 
Wheelchair maneuvering clearance: 60 inches
Bed has 48-60 inches clearance on each side 
Desk height and width (in inches): 32 inches in height and 57 inches in width with knee and toe clearance
Kits available including TTY, flash phone, alarm clock bed shaker, 10B receiver/amplifier, and visual door signaler.

Bathroom features 
Door width: 36 inches 
Height of toilet: Between 17 and 19 inches above the floor 
Toilet has grab bars
Sink provides knee clearance of at least 32 inches in height and 30 inches in width and has PVC covers on pipes
Height of the mirror: 34 inches off the floor
Lavatory controls are accessible
Wheelchair maneuvering clearance: 60 inches 
Accessible bathing feature: Roll-in shower with permanent foldable shower seat, grab bars and detachable hand-held spray unit  

Accessible route from public entrance and registration area to accessible rooms.

From a digitally-accessible website to complete descriptions of all onsite amenities and features, we wish to provide a positive experience from start to finish. Please note that this accessibility statement applies to all content on the Manhattan at Times Square Hotel website. The hotel is not responsible for any third-party content on the website. 

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