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FAQ

What is your check-in / check-out time?

You may check in to your room beginning at 4:00 pm. We respectfully ask that you check out by noon so we can prepare the room for our next guests.

Do you have a hotel spa?

While we do not operate a spa on the property, we have many suggestions of nearby spas available at our concierge.

Do you have a fitness center?

Our state-of-the-art is located on the fifth floor and is open twenty-four hours per day.

Smoking

The Manhattan at Times Square is a non-smoking hotel. A $250 cleaning fee will be assessed in the event smoking does occur in the guest rooms.

Can I send a package to the hotel?

It is our pleasure to hold packages for our guests. Please address any packages in the below format:

  • Attn: Guest Name
  • The Manhattan at Times Square Hotel
  • 790 Seventh Avenue
  • New York, NY 10019

Are pets allowed in the hotel?

Other than service animals, pets are not allowed at the hotel.

Do you provide ADA-compliant accommodations?

Yes, the Manhattan at Times Square offers accessible rooms, both with tubs and roll-in showers. You should be able to find these rooms available when making your reservation, but if not you can always call us at 212-581-3300 to check availability.

Is parking available at the hotel?

Attached to the hotel is a parking garage, with entrances on both the 51st and 52nd Street sides. Currently, prices are $52 for sedans and $65 for larger vehicles, per day. The garage does not allow “in-and-out” privileges.

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